Getting Started

Browse the selections on our website for ideas to get your creative juices flowing. What you see here is just a small sampling of what we offer, so if you don't find exactly what you're looking for - don't fret! Whatever you can imagine, we can make happen.

That's what makes Sweet William different from a point-and-click store with the same stock items as everyone else. We want to help you find and create something special that is uniquely yours.

When you're ready to get started, you can be as hands on or as hands off as you want to be. If you'd like to talk to someone, call us directly and we can walk you through the process every step of the way. Or, if you're planning an invitation on the sly while the boss is just around the corner, we can do the entire process via email!

Just call or e-mail and give a short description of your event or tell us about the person you're dying to find the perfect gift for. We're ready to help!

Placing your order

1. Once we've got an idea of what you're looking for, we will send you a manageable number of choices.

2. If you want more, we'll send more! Or, if something is almost right, our designers can customize it to fit your needs.

3. We'll also be there to give advice (if you want it!) on wording and the overall look.

4. Next, we will create a proof of your design for you to approve. We can send this via e-mail, fax or mail.

5. Once your order is complete, we'll package it up and send it your way!

6. Want a really personal service? We'll even address, stuff, stamp and mail your invitations and gifts for you! See Personal Shopper for more details.

Pricing

We have such a wide range of products and options, prices vary based on your personal selections. For example, 25 pieces of stationery can range from $25 to $300. For 150 wedding invitations and response cards, pricing generally ranges from $850 to $2,000. Personalized gifts start at just $18. We'll make sure you understand your pricing when you contact us to place your order.



Guidelines and Terms of Payment

Proofs
Some of our lines may assess a fee for proofs. If you do not want a proof, please let us know at the time you are placing your order.

Remember to proofread all text on your items! Have one or several other people read over the text as well, looking for typos and misspellings. Sweet William is not responsible for these sorts of errors. We will print the text exactly as you approve it. Unfortunately, if you find such errors in your printed pieces, we cannot offer you a refund - and we do have a charge for reprinting. We certainly don't want this to happen, so we encourage you to proofread and proofread again!

Changing an Order
Changes can only be made during the proofing process. There may be fees for each additonal proof so please review your order carefully.

Canceling an order
You may cancel an order if you are in the proofing process for a $20 fee. After your order has been approved to go to print you may not cancel your order.

Color Variations
Due to variations in printing processes and computer monitors, colors in our albums, catalogs and web site, may vary. Sweet William is not responsible for these possible variations and no refunds or discounts will be given.

Minimums for Paper Orders
A 25-card minimum is required for all orders or a $10 under-minimum fee is applied.

Payment Terms
Sweet William accepts checks, Visa and MasterCard. All payments are due at the time you place your order.

Photos
There may be a setup fee for printed items that include a photo. This is in reference to orders in which a photo must be scanned to become a part of your design. You are more than welcome to attach or enclose photos to your order.

Rush order
Rush orders are accepted on an order-by-order basis and the customer will be assessed a rush fee.

Shipping
All shipping costs are the responsiblity of the customer. Expedited shipping is available upon request.



Personal Shopper

We give our personal service and attention to all of our customers. However, if you're the kind of person who wants to give a really thoughtful gift or special invitation, but just don't have the time - we'll take care of everything for you!

Call us or email us and say: " I need a personal shopper!"

Tell us about the recipient or your event. Then we'll do the research, send you a proof and take care of every last detail so you don't have to! We'll stuff, stamp, address and mail your invitations or wrap, embellish and attach a sweet note to your gift and deliver it to their doorstep.

We're happy to take it off your hands and give you one more thing to check off your ever-growing to-do list. Your recipient will never know that you didn't slave over their thoughtful gift or invitation for weeks!

The Personal Shopper Fee will be determined at the time of your order. You are also responsible for wrapping and shipping costs.


Custom Weddings

After your complimentary initial consultation, a $150 non-refundable deposit is required to begin design of your invitations. This fee includes 2-3 "looks" for your invitations, paper samples, printed comps and/or and emailed pdf , and a production estimate. At the time of your final approval, the $150 will be applied towards your total.

Upon selecting a layout and returning a signed estimate, the layout of your full invitation suite will begin. You will be responsible for providing the text for all of your pieces. Included in the cost of your invitations are two rounds of revisions. There is a $35 charge for each additional round, therefore we encourage you to review all text carefully during the first round to eliminate any additional charges.

Final proofs are used to confirm layout, typestyle, spelling, dates and punctuation. You are responsible for carefully reviewing the proof.* After a signed proof is received, the designer is not responsible for any mistakes. Once a final proof has been approved, a payment of 50% of your total order (less your $150 deposit) is required before going to press. The balance of your order will be due upon receipt.

If an order must be canceled for any reason, we understand. If the order is canceled before it goes to press, there is a 30% cancellation fee in addition to any costs that have been incurred.

Please note: Once final approval and payment are received, the order will go to press within 24 hours. Once the order is sent to press it cannot be canceled and you are responsible for full payment.

*Remember to proofread all text on your invitations! Have one or several other people read over the text as well, looking for typos and misspellings. Sweet William is not responsible for these sorts of errors. We will print the text exactly as you approve it. Unfortunately, if you find such errors in your printed pieces, we cannot offer you a refund - and we do have a charge for reprinting. We certainly don't want this to happen, so we encourage you to proofread and proofread again!